Catering manager

Catering managers run the food service of organisations including restaurants, bars, schools, colleges and outside suppliers.


What you'll do

Day-to-day tasks

As a catering manager, you may:

  • recruit and train staff
  • manage a team, and organise shifts and rotas
  • plan finances, manage budgets and oversee stock control
  • meet suppliers and negotiate contracts
  • monitor the quality of the service to customers
  • follow food hygiene and health and safety regulations
  • cater for special diets and meet cultural and nutritional needs

Working environment

You could work at a restaurant, at a school, in an NHS or private hospital, in a hotel or at a conference centre.

You may need to wear a uniform.

Career path and progression

With experience you could:

  • move into larger organisations or event catering
  • study for further qualifications to move into other hospitality roles
  • start your own contract catering business

What it takes

Skills and knowledge

You'll need:

  • leadership skills
  • the ability to motivate and manage staff
  • excellent verbal communication skills
  • customer service skills
  • business management skills
  • knowledge of food production methods
  • maths knowledge
  • the ability to accept criticism and work well under pressure
  • to be able to use a computer and the main software packages competently

Restrictions and Requirements

You'll need to:

Most relevant

  • Business - Catering managers plan finances, manage budgets, oversee stock control, and negotiate contracts with suppliers. They need strong business management skills to keep their operation profitable and running smoothly.
  • Food Preparation and Nutrition - Catering managers need to understand food production methods, cater for special diets, and meet cultural and nutritional needs. They also ensure food hygiene and safety regulations are followed across their team.
  • Mathematics - Catering managers use maths daily to manage budgets, calculate food costs, control stock levels, and price menus. They also need to work out staffing costs and ensure the business stays within its financial targets.

Also relevant

  • English Language - Catering managers communicate constantly – with staff, suppliers, and customers. They need strong verbal and written skills for negotiating contracts, writing menus, training staff, and handling complaints effectively.
  • Accounting - Catering managers are responsible for planning finances and managing budgets, which involves tracking income, expenses, and profit margins. Understanding basic accounting principles helps them make sound financial decisions for their operation.
  • Psychology - Catering managers recruit, train, and motivate teams of staff, often in high-pressure environments. Understanding what drives people and how to manage different personalities helps them lead effectively and keep morale high.
  • Biology - Catering managers need to understand food hygiene, including how bacteria grow and spread, to keep food safe for customers. This is especially important when managing catering in hospitals, schools, or care settings where people may be vulnerable.

How to become

You can get into this job through:

  • a university course
  • a college course
  • an apprenticeship
  • working towards this role

You could do a foundation degree, higher national diploma or degree.

Useful subjects include:

  • business and hospitality management
  • culinary arts or culinary management
  • hotel and catering management

Entry requirements

You'll usually need:

  • 1 or 2 A levels, or equivalent, for a foundation degree or higher national diploma
  • 2 to 3 A levels, or equivalent, for a degree

More Information

You could take professional catering qualifications at college then move into management. You could also do a qualification in hospitality management and find work as a trainee catering manager.

Entry requirements

Entry requirements for these courses vary.

More Information

You could do a Hospitality Manager Level 4 Higher Apprenticeship, if you've got experience in catering and have also worked as a supervisor.

You could also do a Hospitality Supervisor Level 3 Advanced Apprenticeship and then progress to become a hospitality and catering manager.

Entry requirements

You'll usually need:

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship
  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship

More Information

You could start as a kitchen assistant or trainee 'commis' chef and work your way up while learning on the job. You could apply for work with restaurants, bars or catering companies.

Further information

You can find out more about catering careers from Caterer.com and CareerScope.


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