Consumer scientist
Consumer scientists study why people use or buy products and services, and give advice to retailers and manufacturers.
In this guide
What you'll do
Day-to-day tasks
Duties will vary depending on your industry but you may:
- recruit and train panels or focus groups
- conduct interviews with consumers
- investigate consumer trends
- give advice to manufacturers and retailers on improving products and services
- develop tests to make sure products meet quality standards and legal requirements
- produce information on new products for the public
- research, write and present reports
- advise on healthy living in schools, colleges and universities
Working environment
You could work in a laboratory, at a university or in an office.
Career path and progression
With experience you could move into a management post or specialise in one area, for example data analysis.
With training you could use your experience to work in education.
What it takes
Skills and knowledge
You'll need:
- analytical thinking skills
- to be thorough and pay attention to detail
- maths knowledge
- the ability to use your initiative
- customer service skills
- persistence and determination
- excellent verbal communication skills
- the ability to use your judgement and make decisions
- to be able to use a computer and the main software packages confidently
Related subjects
Most relevant
- Psychology - Consumer scientists study why people make the choices they do – what motivates a purchase, how habits form, and what influences preferences. Understanding psychological concepts like perception, motivation, and decision-making is central to designing effective consumer research.
- Mathematics - Consumer scientists work extensively with data, using statistics to identify trends, interpret survey results, and draw reliable conclusions about consumer behaviour. They need to be confident with percentages, averages, sampling methods, and statistical significance to make their findings credible.
- Business - Consumer scientists advise manufacturers and retailers on how to improve their products and services. Understanding how businesses operate – including marketing strategies, supply chains, and competitive positioning – helps them give practical, commercially relevant advice.
- Sociology - Consumer scientists investigate how social trends, cultural norms, and group behaviour shape what people buy and use. Sociology's focus on research methods like surveys, interviews, and focus groups is directly relevant to the way consumer scientists gather their data.
- English Language - Consumer scientists write detailed reports, present findings to clients, and conduct interviews with consumers. Being able to communicate complex research clearly – both in writing and verbally – is essential for making sure their recommendations are understood and acted upon.
Also relevant
- Food Preparation and Nutrition - Consumer scientists often work in the food industry, advising on product quality, nutritional standards, and healthy living. Understanding food science, nutrition, and how products are developed helps them evaluate whether foods meet consumer expectations and legal requirements.
- Economics - Consumer scientists need to understand how factors like price, income, and market conditions affect what people buy. Economics provides useful frameworks for analysing consumer demand, market trends, and how people respond to changes in the products available to them.
- Biology - Consumer scientists who work in food or health-related industries benefit from understanding human biology and nutrition. This helps them assess product claims, develop quality tests, and advise on healthy living initiatives in schools and other settings.
- Computer Science - Consumer scientists increasingly use data analysis tools and software to process large datasets of consumer behaviour. Understanding how algorithms work and being able to manipulate data programmatically helps with tasks like trend analysis and building predictive models.
How to become
You can get into this job through:
- a university course
- applying directly
You’ll usually need a degree or equivalent qualification in a relevant subject like:
- consumer studies
- food and consumer product management
- food science or technology
- psychology
- marketing
- statistics
Some employers may ask for a postgraduate qualification in behavioural psychology or consumer behaviour.
Entry requirements
You'll usually need:
- 2 to 3 A levels, or equivalent, for a degree
- a degree in any subject for a postgraduate course
More Information
You may be able to apply directly if you've got relevant experience in a related industry, for instance food manufacturing or market research analysis.
In this guide
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