IT trainer

IT trainers teach people who want to learn new computer skills or improve their existing ones.


What you'll do

Day-to-day tasks

As an IT trainer, you could:

  • work out training needs and agree learning aims
  • design new training programmes and adapt existing ones
  • create learning materials, and online resources for e-learning
  • teach IT skills to learners, face to face or online
  • support the roll-out of new software training in a business
  • assess the effectiveness of your training courses
  • monitor progress and give feedback to learners
  • keep up to date with changing technology

Working environment

You could work in an office, at a training centre, at a college or at a client's business.

Career path and progression

With experience, you could become a lead trainer in your organisation, an area training co-ordinator or a freelance trainer. You could also teach in further education.

You could move into technical writing, project management or work in other areas of IT, like e-learning development and publishing.

What it takes

Skills and knowledge

You'll need:

  • knowledge of teaching and the ability to design courses
  • the ability to create the best conditions for learning or teaching new things
  • excellent verbal communication skills
  • customer service skills
  • active listening skills
  • leadership skills
  • to be thorough and pay attention to detail
  • the ability to come up with new ways of doing things
  • to be able to use a computer and the main software packages confidently

Restrictions and Requirements

You'll need to:

How to become

You could get into this job through:

  • a university course
  • a college course
  • an apprenticeship
  • volunteering

You could do a relevant foundation degree, higher national diploma or degree in:

  • computing
  • education and training
  • business studies
  • human resources
  • learning support

Entry requirements

You'll usually need:

  • 1 or 2 A levels, or equivalent, for a foundation degree or higher national diploma
  • 2 to 3 A levels, or equivalent, for a degree

More Information

Most colleges offer courses in IT user skills or digital skills.

The International Certification of Digital Literacy (ICDL), previously known as the ECDL qualification, is also widely available.

Courses like these teach you the main computing skills needed for everyday work tasks.

You will usually need to complete an IT qualification at level 3 or higher if you want to go on to teach computer skills to others.

Entry requirements

Entry requirements for these courses vary.

More Information

You could apply to do a Learning and Skills Teacher Level 5 Higher Apprenticeship.

You'll need a qualification in the subject you want to teach, for example, IT skills.

Entry requirements

You'll usually need:

  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

More Information

You could move into an IT training role within your organisation by gaining promotion. You'll need a good working knowledge of all the common business IT programs to do this.

You could do voluntary teaching, for example helping students with disabilities to use IT and assistive technology. Volunteering experience may give you an advantage when applying for jobs.

If you already have good IT skills, you could take a learning and development qualification with a professional body like the Chartered Institute of Personnel and Development. This could help you to improve your training skills.


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