Store detective
Store detectives prevent shoplifting in retail outlets and shopping centres.
What you'll do
Day-to-day tasks
As a store detective, you could:
- follow shoppers or staff who behave suspiciously
- monitor CCTV cameras
- call the police to describe what you've seen
- take evidence from witnesses and write short reports
- give evidence in court
- prevent anyone trying to leave the store with stolen goods
Working environment
You could work at a store.
Your working environment may be crowded.
You may need to wear a uniform.
Career path and progression
With experience you could progress to a senior post, like security supervisor or manager.
You could become self-employed and work on contracts for stores.
You might also use the skills you develop to apply to join the police or work as a security guard.
What it takes
Skills and knowledge
You'll need:
- patience and the ability to remain calm in stressful situations
- to be thorough and pay attention to detail
- knowledge of public safety and security
- the ability to accept criticism and work well under pressure
- the ability to work well with others
- the ability to use your initiative
- excellent verbal communication skills
- customer service skills
- to be able to carry out basic tasks on a computer or hand-held device
Restrictions and Requirements
You'll need to:
- have a good level of fitness
- be over 18 years of age
- pass enhanced background checks
Employers will carry out checks on your personal and work history, which could go back up to 10 years.
You may need a security licence issued by the Security Industry Authority (SIA) for certain jobs. You can complete relevant SIA approved training if you need to get one.
You might also need a driving licence and access to a vehicle.
How to become
You can get into this job through:
- an apprenticeship
- applying directly
You can apply for a Professional Security Operative Level 2 Intermediate Apprenticeship to get into this role.
You could also do a Security First Line Manager Level 3 Advanced Apprenticeship, if you have experience in security work.
These take between 1 and 2 years to complete.
Entry requirements
Employers will set their own entry requirements.
More Information
You could apply directly for jobs if you've got relevant experience in retail security, or from working in the police, armed forces or a security company.
Further information
You'll find more details about security training and licensing through the Security Industry Authority.
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External links
This page contains public sector information licensed under the Open Government Licence v3.0.


