Communication support worker

Career path and progression

With experience you could:

• manage a sensory impairment or disability service
• become a sign language interpreter
• become a disability adviser
• train to be a sign language teacher

You'll also find some opportunities to use sign language in theatre, television, multimedia production and courts of law. Signers are sometimes needed to interpret in interviews as well.

What it takes

Skills and knowledge

You'll need:

• sensitivity and understanding
• patience and the ability to remain calm in stressful situations
• to enjoy working with other people
• the ability to accept criticism and work well under pressure
• to be flexible and open to change
• excellent verbal communication skills
• knowledge of teaching and the ability to design courses
• knowledge of psychology
• to be able to carry out basic tasks on a computer or hand-held device

Restrictions and Requirements

You'll need to:

• pass enhanced background checks

Related subjects

Most relevant

• English Language - Communication support workers interpret between spoken English and sign language, so they need a strong understanding of English grammar, sentence structure, and vocabulary. They also take notes for students and need to convey meaning accurately and clearly across different forms of communication.
• Psychology - Communication support workers need to understand how young people learn, develop, and process information – especially those with additional needs. Knowledge of psychology helps them adapt their approach to each student and support their confidence and independence in the classroom.
• Modern Foreign Languages - Communication support workers learn and use British Sign Language, which is a complete language with its own grammar and syntax – distinct from spoken English. The skills involved in learning a foreign language, such as understanding different grammatical structures and thinking across languages, directly apply to becoming fluent in BSL.

Also relevant

• Sociology - Communication support workers benefit from understanding how social structures, inclusion, and inequality affect deaf students' experiences in education. Sociology explores topics like identity, community, and barriers to participation, which are directly relevant to supporting learners who may face social exclusion.
• Biology - Communication support workers benefit from understanding how hearing works, including the anatomy of the ear and the different causes and types of hearing loss. This knowledge helps them understand the specific challenges each student faces and tailor their support accordingly.
• Drama - Communication support workers use facial expressions, body language, and physical presence as essential parts of sign language communication. Drama develops these non-verbal communication skills and builds confidence in expressive, visual storytelling – all of which are central to effective signing.
• Physical Education - Communication support workers use their hands, arms, face, and body continuously throughout the day when signing. Physical awareness, coordination, and stamina – skills developed in PE – help them maintain clear and expressive signing over long periods.