Stock control assistant
Stock control assistants keep track of product levels and make sure there are enough supplies to meet customer demand.
What you'll do
Day-to-day tasks
As a stock control assistant, you could:
- check stock levels and order new supplies
- update stock information on computer systems
- receive deliveries and check labelling and paperwork is correct
- move stock into storage with a powered pallet or forklift truck
- replace out of date items on shelves and racks
- make sure orders are sent out on time
- handle customer queries online, over the phone and in person
- carry out regular inventory checks and stock audits
Working environment
You could work in a stock room, in a warehouse or at a store.
Your working environment may be physically active.
Career path and progression
You could become a stock supervisor or shift manager. In these jobs, you would lead a team, forecast stock levels and work closely with suppliers.
You could also work as a retail buyer, looking at consumer trends and selecting products for your company that you think will sell well.
With further training, you could move into supply chain management.
What it takes
Skills and knowledge
You'll need:
- to be thorough and pay attention to detail
- customer service skills
- the ability to work well with others
- excellent verbal communication skills
- the ability to accept criticism and work well under pressure
- active listening skills
- concentration skills
- the ability to use your initiative
- to be able to use a computer and the main software packages competently
How to become
You can get into this job through:
- an apprenticeship
- working towards this role
- applying directly
You could start by applying for a place on a Retailer Level 2, or Supply Chain Warehouse Operative Level 2, Intermediate Apprenticeship.
These apprenticeships can take between 1 and 2 years to complete.
Entry requirements
You'll usually need:
- some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
More Information
You could look for work in a shop, supermarket, parts department or distribution depot and move into stock control through training and promotion.
You can apply directly for seasonal or permanent jobs. There are no set entry requirements though some employers may ask for GCSEs in maths and English.
Experience in retail or warehouse work could be helpful.
Employers will give you training on how to use computerised stock management systems when you start.
Related videos
Suggested videos
Coffee With is in early release mode with a limited number of videos. New videos are being added every week, so please check back for updates.
External links
This page contains public sector information licensed under the Open Government Licence v3.0.