Stock control assistant
Stock control assistants keep track of product levels and make sure there are enough supplies to meet customer demand.
In this guide
What you'll do
Day-to-day tasks
As a stock control assistant, you could:
- check stock levels and order new supplies
- update stock information on computer systems
- receive deliveries and check labelling and paperwork is correct
- move stock into storage with a powered pallet or forklift truck
- replace out of date items on shelves and racks
- make sure orders are sent out on time
- handle customer queries online, over the phone and in person
- carry out regular inventory checks and stock audits
Working environment
You could work in a stock room, in a warehouse or at a store.
Your working environment may be physically active.
Career path and progression
You could become a stock supervisor or shift manager. In these jobs, you would lead a team, forecast stock levels and work closely with suppliers.
You could also work as a retail buyer, looking at consumer trends and selecting products for your company that you think will sell well.
With further training, you could move into supply chain management.
What it takes
Skills and knowledge
You'll need:
- to be thorough and pay attention to detail
- customer service skills
- the ability to work well with others
- excellent verbal communication skills
- the ability to accept criticism and work well under pressure
- active listening skills
- concentration skills
- the ability to use your initiative
- to be able to use a computer and the main software packages competently
Related subjects
Most relevant
- Mathematics - Stock control assistants work with numbers constantly – counting inventory, calculating reorder quantities, and checking delivery paperwork against orders. They also need to spot numerical discrepancies during stock audits and understand data on stock levels and sales figures.
- Business - Stock control assistants work within supply chains and need to understand how stock management fits into the wider operation of a business. Concepts like supply and demand, stock turnover, and supplier relationships are central to keeping the right amount of product available at the right time.
Also relevant
- Computer Science - Stock control assistants use computerised stock management systems and databases to track inventory, update records, and generate reports. While they don't build these systems, understanding how databases and digital systems work can help them use these tools more effectively and troubleshoot issues.
- English Language - Stock control assistants communicate with suppliers, colleagues, and customers through emails, phone calls, and in person. They also need to read and interpret delivery paperwork, labelling, and written instructions accurately to avoid costly errors.
- Geography - Stock control assistants benefit from understanding logistics and how goods move through supply chains, which connects to topics in geography like globalisation, trade networks, and transport infrastructure. This is especially useful for those who progress into supply chain management roles.
- Economics - Stock control assistants need to understand how consumer demand fluctuates and how factors like seasonal trends or price changes affect what needs to be ordered. This awareness of supply and demand helps them forecast stock levels and avoid shortages or overstocking.
How to become
You can get into this job through:
- an apprenticeship
- working towards this role
- applying directly
You could start by applying for a place on a Retailer Level 2, or Supply Chain Warehouse Operative Level 2, Intermediate Apprenticeship.
These apprenticeships can take between 1 and 2 years to complete.
Entry requirements
You'll usually need:
- some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship
More Information
You could look for work in a shop, supermarket, parts department or distribution depot and move into stock control through training and promotion.
You can apply directly for seasonal or permanent jobs. There are no set entry requirements though some employers may ask for GCSEs in maths and English.
Experience in retail or warehouse work could be helpful.
Employers will give you training on how to use computerised stock management systems when you start.
In this guide
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