Hospital porter
Hospital porters move patients, equipment and medical supplies around a hospital.
In this guide
What you'll do
Day-to-day tasks
In your day-to-day tasks, you might:
- move patients on trolleys or in wheelchairs between wards and departments
- deliver clean linen to wards
- collect waste, some of which may be hazardous
- move furniture and medical equipment safely
- transfer files, specimen samples and pharmacy boxes to different parts of the hospital
- move deceased patients to the mortuary
- deal with post and parcels
Working environment
You could work in an NHS or private hospital.
You may need to wear a uniform.
Career path and progression
With experience, you could progress to team leader or supervisor. You might need to have, or be working towards, qualifications in supervision and management.
What it takes
Skills and knowledge
You'll need:
- sensitivity and understanding
- patience and the ability to remain calm in stressful situations
- the ability to accept criticism and work well under pressure
- customer service skills
- the ability to work well with others
- to enjoy working with other people
- excellent verbal communication skills
- thinking and reasoning skills
- to be able to carry out basic tasks on a computer or hand-held device
Restrictions and Requirements
You'll need to:
Related subjects
Most relevant
- Physical Education - Hospital porters spend their entire shift on their feet, moving patients on trolleys and wheelchairs, lifting equipment, and carrying supplies across large hospital sites. Physical fitness and an understanding of how to use the body safely during manual handling tasks are essential to avoid injury.
Also relevant
- Biology - Hospital porters work in a clinical environment where they transport specimen samples, handle hazardous waste, and move patients who may have infections or injuries. A basic understanding of hygiene, infection control, and how the human body works helps them carry out these tasks safely and with care.
- Psychology - Hospital porters interact with patients who may be anxious, confused, or in pain, and they sometimes transport deceased patients to the mortuary. Understanding how people respond to stress and illness helps porters communicate with sensitivity and remain calm in emotionally difficult situations.
- English Language - Hospital porters need clear verbal communication skills to follow instructions from medical staff, reassure patients during transfers, and coordinate with colleagues across departments. Being able to read and understand written information – such as delivery labels, patient notes, and safety procedures – is also part of the daily routine.
- Design and Technology - Hospital porters regularly handle trolleys, wheelchairs, hoists, and other mechanical equipment that they need to operate and manoeuvre safely. A practical understanding of how equipment works and how to move heavy objects efficiently helps them carry out their role without causing damage or injury.
How to become
You can get into this job through:
- applying directly
You might find it useful to get voluntary work experience in a health or care setting.
You can apply directly to get into this job. Work experience in a healthcare setting will be useful, although not essential.
You'll normally need a good standard of literacy and numeracy. Some employers may ask for GCSEs in English and maths, or equivalent qualifications. Customer service experience can also be useful.
It might help if you have a manual handling or health and safety certificate, although your employer will train you on these when you start.
Career tips
When applying for jobs, you'll be expected to show an understanding of how NHS values apply in your work.
Further information
You can find out more about becoming a hospital porter from Health Careers.
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